- Please note that the Alpin Hotel operates on a 'first come, first served' basis. The longer you wait to make your booking, the higher the chance that your desired room category will be fully booked.
- Our prices are based on supply and demand. Therefore, our offer to you is only valid for a limited period of seven days. After that, the price may change.
Information for Your stay
- For an early arrival or late departure, we will charge you the room rate according to your reservation confirmation.
- Your room will be available from 3:00 PM on the day of arrival, and we kindly ask you to vacate it by 10:00 AM on the day of departure.
- We kindly ask you to wear appropriate clothing when entering the restaurant.
- We ask for your understanding that smoking is not permitted in any guest rooms or common areas. You are welcome to enjoy your cigarette, electronic cigarette, or cigar in a designated area outside the hotel.
- Free parking (front parking) is available directly in front of the hotel.
- We also have a charging station at the hotel for electric cars (for a fee; fully electric = €25, hybrid = €15).
FAQ´s
- Our traditional Tyrolean cuisine is not gluten-free; however, we do offer gluten-free options such as eggs, fresh fruit, yogurt, cheese, and ham, as well as gluten-free bread rolls, which are available by pre-order.
- You have several options! Right in our building, you’ll find the Rainer Sports Shop, which is super convenient. And don't forget Hansi's bike rental at the Scheffau gondola station!
- "Just call the bike shop Knaubert. They are your go-to place for bike repairs and also offer bike rentals so you can keep riding while your bike is being repaired. Have fun on the trails!"
- "Feel free to safely park your e-bike or regular bike in our bike storage room! You will also find an outlet on-site to charge your bike's battery after an exciting day in the Wilder Kaiser region, a biker's paradise. Pedal worry-free!
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The hotel itself is about one kilometer air distance , but the slopes are easily accessible by the ski bus. The bus stop is located right next to our reception, just about 40 meters away. The ski bus runs every 15 minutes to the station, and the ride takes only 2 to 3 minutes.
In summer, the bus stop is located above the church, about 60 meters away. This is the main station for the Kaiserjet buses, which take you to the lakes, gondola stations, and the villages of Ellmau, Söll, and Going. During the high season, there are village evenings with live music and more, and there's an evening bus that will take you there for free, of course.
You can also reach Wörgl, St. Johann in Tirol, or Kitzbühel (by changing buses in Ellmau).
To learn more about mobility options in the region, you can visit the website www.wilderkaiser.info.
You can reach our hotel in an eco-friendly way. There are three possible train hubs: Wörgl, Sankt Johann in Tirol, and Kufstein.
No matter which option you choose, you will arrive directly in front of our hotel. Please make sure to fill out your pre-registration form so that you can receive your guest card. With this card, you can reach us for free by bus from Wörgl, Kufstein, or St. Johann.
Here's how to get here from:
Kufstein: Take bus line 4902 Kufstein - Söll from the main train station to the village of Söll. There, change to line 4060 Wörgl - Sankt Johann in Tirol and get off at the Scheffau Dorf stop. In summer, you can also take the Kaiserjet bus from Söll to Going.
Wörgl: Take bus line 4060 Wörgl - Sankt Johann in Tirol to the Scheffau Dorf stop.
Sankt Johann in Tirol: Take bus line 4060 Sankt Johann in Tirol - Wörgl to the Scheffau Dorf stop.
Preise, Stornierung & AGB
- General Conditions: All quoted prices are per person per day and do not include the statutory tourist local tax (currently €2.50 per person aged 15 and over per day), which will be added to your respective room price.
- Payment Conditions: For a binding reservation, we require a deposit of at least 40% of the package price.
- The remaining payment is to be made on-site.
- We accept payment methods such as EC card, Visa, Mastercard, and cash. American express and Diners credit cards are not accepted.
- We charge €20 per day for your dog, excluding food. Please note that pets are not allowed in the dining area.
- If necessary, we will charge a final cleaning fee. Our bar and restaurant area is not accessible to pets.
In the event of a cancellation, the Austrian Hotel Contract Conditions apply (www.hotelverband.at).
Room cancellations are only valid in writing or electronically.
- Up to 7 days: Free cancellation
- 7 days before the start of the vacation: 40% of the respective room price
- No Show – No arrival: 100% of the package price
Travel Insurance: We recommend taking out trip cancellation insurance with the European Travel Insurance. For more information, please visit: www.europaeische.at.
Please note that these cancellation terms do not apply to group bookings.
A group is defined as any booking with more than 10 persons.
The following cancellation terms apply to group bookings:
- Free cancellation up to 28 days before arrival
- 50% of the total price for cancellations 27 to 14 days before arrival
- 80% of the total price for cancellations 13 to 7 days before arrival
- 100% of the booked stay for cancellations 7 days before arrival
In the case of early departure without travel insurance, we will charge 100% of the booked stay.
Children aged 4 and over are warmly welcomed.
Child discounts apply when there are 2 full-paying adults in the booked room type.
- Children aged 4 to 9 years: 40% off the daily price of an adult
- Children aged 9 to 13 years: 25% off the daily price of an adult
- Children over 13 years: 10% off the daily price of an adult
- 3rd or 4th adult in the room: 10% off the daily price of an adult.
We reserve the right to make changes and deviations!
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Starting in the Winter 2024/25 season, as well as in Summer 2025, drinks during the afternoon snack will no longer be included in the room price.
We kindly ask you to keep this in mind when planning your stay.
Thank you for your understanding – we look forward to welcoming you soon!